Online stores & COD
Connect Shopify or WooCommerce. Every cash-on-delivery order is confirmed on WhatsApp before it ships, so fewer parcels come back unpaid and fewer courier fees are wasted.
Start your free trial today, or talk to us and we'll show you around.
Fake and doubtful orders are cancelled before you pay the courier.
Confirmed orders are tagged, cancelled ones restocked, products and buyers sync on their own.
Order received, shipped with tracking, delivered or cancelled – on the app they already check.
On Shopify, one friendly WhatsApp reminder brings shoppers back to the cart they left.
NextReach sends the customer a WhatsApp message with Confirm and Cancel buttons, using your approved template.
A tap, or a reply like “haan” or “cancel kar dein”. Confirm tags the order “cod-confirmed”; Cancel cancels and restocks it, or only tags it.
One automatic reminder, then the order is flagged “needs a call” and your team is notified.